Privacy Policy

Privacy Policy

This Privacy Policy describes how hv4k.org (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, products or sites viewed, search terms, and interaction metrics with the Site.
  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize customer experience.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our store processor Shopify, print-on-demand fulfiller Printful, and analytics partners (such as Google, Facebook, and Pinterest).

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
  • Purpose of collection: To fulfill our contract by providing products/services, processing payments, arranging shipping, delivering invoices/confirmations, screening orders for fraud/risk, and sending product updates or marketing communications aligned with your preferences.
  • Source of collection: Collected directly from you at checkout.
  • Disclosure for a business purpose: Shared with our store processor Shopify and fulfillment partner Printful.

Customer Support Information

  • Examples of Personal Information collected: Name, shipping address, email address, order history, and support correspondence details.
  • Purpose of collection: To provide customer support and process replacements.
  • Source of collection: Collected directly from you when reaching out to support.
  • Disclosure for a business purpose: Shared with Shopify and customer service processors.

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information directly from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at customerservice@hv4k.org to request deletion.

Sharing Personal Information

We share your Personal Information with trusted service providers to help us deliver services and fulfill our contracts with you as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We use Printful for print-on-demand fulfillment. Read more about how Printful uses your Personal Information here: Printful Privacy Policy.
  • We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena or lawful search warrant, or protect our legal rights.

Behavioral Advertising & Analytics

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For example:

  • Google Analytics: We use Google Analytics to understand how visitors interact with the Site. Read Google's privacy policy here or opt-out via the Google Analytics Opt-out Browser Add-on.
  • Facebook & Meta Pixel: We use Facebook tools for site analytics and campaign tracking. Read Meta's privacy policy here.
  • Pinterest Ads: We use Pinterest tags for site analytics. Read Pinterest's privacy policy here.

You can opt out of targeted advertising directly through platform settings:

Lawful Basis & European Rights (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases under GDPR: your consent, performance of our contract with you, compliance with legal obligations, protection of vital interests, public interest tasks, or our legitimate business interests.

You have the right to access, port, correct, or erase the Personal Information we hold about you. Personal data will initially be processed in Europe and then transferred outside of Europe (including to Canada and the US) for storage and fulfillment.

California Residents (CCPA)

If you reside in California, you have the right to access the Personal Information we hold about you (the 'Right to Know'), port it to a new service, or request that your information be corrected or deleted. To designate an authorized agent or submit a request, please contact us at customerservice@hv4k.org.

Cookies

A cookie is a small piece of data downloaded to your device when visiting our Site. We use functional, performance, analytics, and social cookies to maintain session states (like keeping items in your cart) and remember preferences.

Cookie Name Category / Purpose
_secure_session_id, cart, cart_sig, checkout_token Necessary / Functional: Cart navigation, session preservation, and checkout security.
_shopify_u, storefront_digest Functional: Account updates and customer login authentication.
_tracking_consent, _landing_page, _s, _shopify_s, _shopify_y Reporting & Analytics: Tracking store performance, landing traffic, and marketing analytics.

Most persistent cookies expire between 30 minutes and 2 years. You can manage cookies via your browser's settings menu or by visiting AllAboutCookies.org.

Do Not Track

Because there is no uniform industry standard for responding to "Do Not Track" (DNT) signals, our Site does not alter its data collection practices upon detecting a browser DNT signal.

Changes & Updates

We may update this Privacy Policy periodically to reflect changes in our operational practices, fulfillment workflows, or applicable laws.

Contact Us

For more information about our privacy practices, questions, or data requests, please contact us:

Email: customerservice@hv4k.org
Mail: The Human Values 4 Kids Foundation, 11498 Pyrites Way, Gold River, CA 95670, United States